Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Estimated delivery times vary by location:
- Canada: 5–10 business days
- United States: 7–14 business days
- International: 10–21 business days
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays R-Complex is not responsible for delays caused by customs, weather, or carrier disruptions. Delivery times are estimates and not guaranteed.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist you.
Contact Us For any shipping inquiries, please reach out to us at rcomplexfitness@gmail.com